Important Location Details

Theodore & Pringle Optical is ceasing operations soon, and the locations listed below will be closing over the coming months. All other Theodore & Pringle locations will soon reopen as Specsavers. As these new Specsavers stores open, their details – including their opening date – will be added to https://www.specsavers.ca/stores. You can also use this page to find the nearest open Specsavers location at any time.

We’re excited to welcome you to Specsavers. Your purchase history and warranty information will move with you so you can continue to receive the same trusted care and service you’ve come to expect.

2025-SS-warranty

What’s Covered Under Your Theodore & Pringle Warranty at Specsavers Once Your Local Store Closes?

If you purchased from Theodore & Pringle before January 2025: We’re proud to honour your existing warranty for any manufacturing or quality defect, as well as accidental damage subject to the following terms and conditions:

If a replacement is approved, we’ll provide:

  • A frame from our $149 range or below

  • Equivalent lenses (same type and prescription)

If you purchased from Theodore & Pringle from January 2025 onwards: We’re proud to honour your existing warranty for any manufacturing or quality defect subject to the following terms and conditions:

If a replacement is approved, we’ll provide:

  • A frame from our $149 range or below

  • Equivalent lenses (same type and prescription)

In the case of accidental damage, proud to honour your existing warranty subject to the following terms and conditions:

  • A frame from our $149 range or below

  • Equivalent lenses (same type and prescription)

A restocking fee of $35 per instance applies for FreshSpex & Joe Fresh frames with single vision lenses, and $75 per instance applies for any other frames and lens combinations.

Our team will guide you to find the right solution for your situation. You can always come in to have your glasses adjusted or professionally cleaned, whenever you need it. This service is completely free during the life of your glasses.